Senior IT Service Owner & Application Responsible - FIS Applications

RESPONSIBILITIES

• Ensure stable applications/services, incident and problem management, and application lifecycle for Financial Information Services (Financial Information Sheet (FIS)), including Bloomberg, LSEG, Reuters, MarketMap, and FIS Global
• Service Operations: Manage the day-to-day operations of the IT service, ensuring it is delivered in accordance with agreed SLAs and OLAs
• Continuous Improvement: Monitor and analyse the IT service, identify areas for enhancement, and implement changes to improve efficiency, effectiveness, and quality
• Business analysis, solution design, development, testing, and implementation of fixes (Run-the-Bank – RtB) and changes (Change-the-Bank – CtB), coordinated with the vendor or software provider

YOUR PROFILE

• Degree or equivalent qualification in Information Technology or a related field
• 3+ years’ experience as a Senior IT Service Owner or Application Responsible
• Solid understanding of IT governance, budgeting, resource planning, and risk management at a strategic level
• Experience conducting or approving analysis and design prior to development
• Lead or actively contribute to development, testing, and deployment activities in line with standards and best practices
• Hands-on experience in installing and configuring hardware and software
• Advocate for and support agile methodologies and tools
• Proficient in Unix and Windows Server environments, including application support
• Knowledge of database technologies such as PostgreSQL and Microsoft SQL ServeR
• Strong analytical and organisational skills
• Independent worker with a high sense of ownership and accountability
• Excellent communication, problem-solving, and stakeholder management skills
• Effective negotiation skills across diverse stakeholder groups
• Fluent in English; German is a plus

We can only consider candidates who can start immediately.