Set up as a new job alert
Set up as a new job alert
Enter your email below to receive alerts to your inbox when similar jobs become available.
By clicking "Yes, send me jobs" below you are consenting to receive jobs to your inbox, based on the search criteria you have selected, as per our privacy policy.
By clicking "Yes, send me jobs" below you are consenting to receive jobs to your inbox, based on the search criteria you have selected, as per our privacy policy.
Thank you for signing up for a Job Alert
16286en
- Contract
- English
- Mid-Senior level
- Digital & Technology
- Zug
- Commodities & Natural Resource
Skills
1st level support, Windows, ITIL/ ITSM
Click here to get a notification every time a job like this gets added
Great news! We will let you know when a new job like this has been added!
As the premier supplier to our client based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as an IT Support Specialist for a 12-month contract.
Key responsibilities:
- First point of contact for customer liaison and keeping customers informed of progress of incidents
- Recording, investigating, diagnosing, and resolving incidents
- Communicating both proactively and reactively with all users and technical resolving teams
- Ensuring correct reassignment of unresolved or misrouted incidents
- Provide proactive support to consistently improve the ‘end user experience
Your background:
- Microsoft certifications are a plus
- 2 – 5 years’ experience working with office 365
- Customer facing, interaction skills, professional telephone manner and desk-side support
- Windows 10 / MS Office 365, Active Directory Administration
- Exchange Administration / Mail tracking, Edge & Chrome
- Troubleshooting PCs / Laptops / Tablets / MFD’s / Screens / Phones, Remote Connectivity: VPN / Citrix TCP/IP Troubleshooting
- Mobile Support: iOS / Workspace One
- Onsite 100%
If you possess the above attributes, available to start a new position immediately and looking for a new challenge in an international environment, we look forward to receiving your application!
Key responsibilities:
- First point of contact for customer liaison and keeping customers informed of progress of incidents
- Recording, investigating, diagnosing, and resolving incidents
- Communicating both proactively and reactively with all users and technical resolving teams
- Ensuring correct reassignment of unresolved or misrouted incidents
- Provide proactive support to consistently improve the ‘end user experience
Your background:
- Microsoft certifications are a plus
- 2 – 5 years’ experience working with office 365
- Customer facing, interaction skills, professional telephone manner and desk-side support
- Windows 10 / MS Office 365, Active Directory Administration
- Exchange Administration / Mail tracking, Edge & Chrome
- Troubleshooting PCs / Laptops / Tablets / MFD’s / Screens / Phones, Remote Connectivity: VPN / Citrix TCP/IP Troubleshooting
- Mobile Support: iOS / Workspace One
- Onsite 100%
If you possess the above attributes, available to start a new position immediately and looking for a new challenge in an international environment, we look forward to receiving your application!
I manage this role