Junior IT Governance and Service Manager

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11747en
  1. Permanent
  2. English
  3. Mid-Senior level
  4. Digital & Technology
  5. Bern
  6. Digital & Technology
  7. IT Governance, Service Management, ITIL, Agile, Scrum, IT Operations, IT Transistion, IT Orginization, Documentation, English
This vacancy has now expired
As a successful candidate you will be working in a dynamic work environment with a great team within in the Information Technology department.

About our client
Our client is an established global healthcare company. On behalf of our client, Swisslinx is currently looking for an IT Governance and Service Management Expert. This is a permanent opportunity based in Bern.

Your mission
- Own the creation, maintenance, and regular review of local IT policies.
- Manage audit findings and variations.
- Deliver and oversee mitigation plans.
- Perform yearly policy review and ensure compliance to quarterly controls.
- Define and perform IT Operations and IT Transition processes.
- Perform access management process.
- Support IT Organization in training, learning and adherence to policies.
- Support documentation of processes, user guides, and delivery.
- Collaborate with IT Group Risk Compliance.
- Manage internal and external audits.
- Drive improvement of IT service management processes to improve adequacy and reduce effort.

Your background
- Bachelor’s degree in Computer Science, Engineering, or similar field of study.
- 4+ years of experience in IT governance and IT service management.
- ITIL, CGEIT, CGRC, ISACA, or equivalent certification.
- Proven experience working with auditors and compliance teams.
- Experience in technical writing of IT related documentation.
- Proven experience in managing incident, problem, change, release, and test processes.
- Experienced in Stakeholder Management.
- Proven experience working in Scrum/Agile project setups.
- Experienced in Project Management, Stakeholder Management.
- Proficiency in knowledge and application of MS Office applications.
- Proficiency in English, written and verbal.

Good to have
- Practical experience in programming, developing, implementing, testing, maintaining and supporting enterprise IT systems.
- Proficiency in German, written and verbal.

What’s on offer?
- International and multi-cultural working environment.

Do you think of yourself as a self-motivated, result driven, fast learner with a focus on result orientation? Do you bring on positive attitude and great communication skills? Please apply for the position now via our job portal.

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