Program Management Officer

As the premier supplier to our client, a leading financial institution in Zurich, Swisslinx is seeking a highly motivated Program Management Officer with strong change management knowhow for a contract position of 12 months starting in September/October 2020 (with strong possibility of extension up to two years/internalisation) as part of a HR technology transformation.

The PMO is a key role working closely with the Program Manager, providing support and assistance in all aspects of project governance, reporting, analysis, delivery, and change management. You will join support a multi-year global HR technology transformation program and roadmap, which is currently being initiated with a large scale RFP.

As a key cog in a globally dispersed team you will have interactions with stakeholders from HR, HRIT, and external partners at varying levels of seniority and across many different locations. This role will therefore require exceptional organizational skills and stakeholder management skills as well as very strong presentation and communication skills.

Your responsibilities will include the following:

• Setting up the program/transformation management office scope, tools, and governance
• Confirm the stakeholders and approach to governance
• Partner with the internal team and external partners to maintain the management of project management plan
• Develop risk and issue management/change control plan
• Establish the standards, processes and toolsets necessary for effective program management and measurement
• Establish schedules with milestones
• Ongoing PMO/TMO support
• Effectively operate the project management according to the plans, standards, processes and metrics established, ensuring identification and mitigation of risks/issues and managing quality control
• Support program planning and execution
• Track projects and programs and record status
• Communicate status via reports and dashboards
• Regular status reporting
• Regular issues and risks reporting
• Executive steering committee reporting
• Quality gate approval management
• Maintenance of the communication and change management plan
• Participate in Steering Committee Meetings to advise on areas of risk and recommended actions to mitigate
• Manage general administrative duties where required, including the facilitation and coordination of all program meetings and workshops

Our client offers a unique opportunity to support and influence multiple partners across different locations and time zones and often with divergent priorities whilst keeping your responsibilities on track.

As the ideal candidate you will have the ability to introduce new ideas and fresh impetus and possess the following skills and experience:
• Proven PMO and change management experience in a large-scale international organization, ideally in a bank
• Excellent interpersonal and organizational skills, results-oriented with pro-active work approach
• Outstanding verbal and written communication skills with proficiency in English
• Experience in a change function within a financial institution/professional services
• Proficiency in MS Excel and MS PowerPoint and SharePoint
• Excellent verbal and written communication skills in English are required, any additional language would be an advantage

The following skills are nice to have:

• Previous experience with SaaS implementations
• Previous experience with any human capital management processes and tools
• Previous experience operating at the interface between business and technology
• A keen interest in innovation and continuous improvement
• German

Are you a PMO looking for a role within an international and progressive environment? We look forward to receiving a copy of your CV.