Relationship Manager (Zurich, London, or remote working)

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  1. Permanent
  2. English
  3. Not Applicable*
  4. Communications, Sales & Marketing
  5. Zurich
  6. Healthcare & Life Sciences
  7. Account / Relationship management, Life Sciences, Client Retention
On behalf of our client, a leading company in the area of life sciences digital transformation, Swisslinx is seeking a Relationship Manager.

This is a post sales position, focused on client retention and strategic account management among already existing customers.

Your mission:

- Oversee a portfolio of clients and keep contact with key stakeholders to make sure products / services are being utilised to their full capacity
- Define customer needs on a regular basis and develop programs that meet those needs
- Present new features and evaluate whether they can add value to existing clients
- Collaborate with other teams by sharing customer feedback and partake in plans to better customer experience
- Create and define protocols and structures that will better support customers

Your Background:

- University education in life sciences or closely related is a must (Biology, Bioengineering, Biotechnology etc.)
- Demonstrated experience working in a similar client support / account / relationship management role
- Software product experience highly desirable
- Ability to interact with diverse stakeholders
- Fluent in English – other languages a plus

We look forward to receiving your application!

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