Senior IT Service Lead

Set up as a new job alert
  1. English, German
  2. Director
  3. Engineering & Technical Services
  4. Basel
  5. Permanent or Contract
  6. Digital & Technology
  7. Service Delivery, Leadership, Infrastructure
As a successful candidate you will act as a bridge between IT (various departments) and the business functions on site. In addition, you will ensure all projects are managed well, from the perspective of people management, quality, timelines, budgets and security.

About our client

Our client is a fast growing company based in Basel. On behalf of our client, Swisslinx is currently looking for a Senior IT Service Lead for a permanent or temporary contract opportunity.

Key Competencies

- You will be in charge of all IT services on site ensuring constant quality and optimisation
- You will gather input on site specific requirements and organise service to be adjusted accordingly
- You will make sure IT service SLAs meet site requirements
- Ensure that teams and employees follow the established IT processes and comply with IT policies
- Plan and coordinate the demand for all IT and OT services
- Plan and periodically test technical disaster recovery for the site
- You will be in charge of the Infrastructure Life Cycle Management

Your background

- 5-10 years of IT Infrastructure Leadership or IT Service Delivery experience, ideally leading the whole site in a similar role
- Ability to work with senior stakeholders, cooperate with and provide support to C Level business partners
- Hands on experience with leading an onsite team and offshore team
- Flexibility to adapt and passion to drive new initiatives
- Solid professional experience working with external 3rd party service providers
- Excellent communication and inter-personal skills
- Working knowledge of IT architecture, IT security, ITIL and IT governance
- Fluency in English and German, both written and spoken

What’s on offer

- Work for an established Swiss company
- International, multi-cultural working environment

If you are a highly motivated, ambitious person, please apply via the portal or via the Swisslinx website. With additional questions, please reach out to Katia Kosa.

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