Als neue Jobbenachrichtigung einrichten
Als neue Jobbenachrichtigung einrichten
Geben Sie nachstehend Ihre E-Mail-Adresse ein, um Benachrichtigungen in Ihrem Posteingang zu erhalten, wenn ähnliche Stellenangebote vorliegen.
Indem Sie nachstehend auf „Ja, senden Sie mir Stellenangebote zu“ klicken, stimmen Sie zu, gemäß unserer Datenschutzrichtlinie Stellenangebote auf Basis der von Ihnen gewählten Suchkriterien in Ihrem Posteingang zu erhalten.
Indem Sie nachstehend auf „Ja, senden Sie mir Stellenangebote zu“ klicken, stimmen Sie zu, gemäß unserer Datenschutzrichtlinie Stellenangebote auf Basis der von Ihnen gewählten Suchkriterien in Ihrem Posteingang zu erhalten.
Vielen Dank für Ihre Registrierung zur Jobbenachrichtigung
12166en
- Contract
- English
- Mid-Senior level
- Digital & Technology
- Zurich
- Financial Services
Dieses Stellenangebot ist abgelaufen
On behalf of our client, a major Swiss bank, Swisslinx are looking for a IT Support Analyst focused on Genesys.
In this role you will be assisting the Contact Center Services by providing second level support regarding general request, incident and problem management, as well as analysing and solving production issues. You will work closely with Operations, L1, L2, L3 and other stakeholders.
Your other responsibilities:
- Work closely with Operations, L1, L2, L3 and other stakeholders
- Maintain knowledge database to provide the needed information on request in a structured way
- Testing of applications and production verification
Your skills/experience:
- Strong expertise in Genesys is required, candidates without Genesys experience will not be considered
- Knowledge of how to integrate Genesys into large and global enterprise environments
- Unix/Linus system administration experience
- Fluency in English is required
If this sounds like an exciting challenge then send Swisslinx your application today!
In this role you will be assisting the Contact Center Services by providing second level support regarding general request, incident and problem management, as well as analysing and solving production issues. You will work closely with Operations, L1, L2, L3 and other stakeholders.
Your other responsibilities:
- Work closely with Operations, L1, L2, L3 and other stakeholders
- Maintain knowledge database to provide the needed information on request in a structured way
- Testing of applications and production verification
Your skills/experience:
- Strong expertise in Genesys is required, candidates without Genesys experience will not be considered
- Knowledge of how to integrate Genesys into large and global enterprise environments
- Unix/Linus system administration experience
- Fluency in English is required
If this sounds like an exciting challenge then send Swisslinx your application today!
