Contract Specialist

We are looking for a Contract Specialist to support customer contract and service-related activities within a dynamic and customer-focused environment. In this role, you will manage customer relationships, coordinate contract renewals, and support internal and external stakeholders to ensure smooth operational execution.

• Manage customer relationships for contract renewals
• Build and maintain customer inventory (installed base / assets)
• Present and validate inventory with customers
• Prepare and formalize contracts
• Execute orders in SAP
• Coordinate ordering and partner interactions (Cisco, Alcatel, Luware, etc.)
• Maintain and update ticketing tools

• 2–3 years of experience in a similar role
• Solid commercial or technical background or equivalent qualification
• Experience managing contracts and/or service-related activities
• Strong MS Office skills, ideally with SAP, Salesforce, or similar tools
• Structured, autonomous, and customer-oriented working style
• Strong communication and organizational skills with a collaborative mindset
• Pragmatic and solution-oriented approach
• Ability to manage multiple priorities in parallel
• Fluent English and a good level of German, French is a plus