CRM Product Owner

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  1. Permanent
  2. English
  3. Mid-Senior level
  4. Digital & Technology
  5. St. Gallen
  6. Digital & Technology


Salesforce, Product Owner, Agile, CRM

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On behalf a market leading company with a globally recognised brand, Swisslinx are looking for a Salesforce Product Owner to drive the next generation adoption of their cloud CRM as part of a cross functional team in St Gallen region (1 hour from Zurich).

As a key member of a diverse and cross border team you will develop a vision for scalable software sales processes within Salesforce Sales Cloud and implement together with your SCRUM team.

As the successful hire you are a key contributor to the developer communities and will develop, administer, maintain, and continuously enhance the large-scale Salesforce implementation in a complex and modern IT landscape.

Your responsibilities will include the following:

• You own the vision and future roadmap of global processes to sell software products supported by Salesforce Sales Cloud.
• You own every outcome, decision, and activity related to your product.
• You will provide thought leadership in analyzing new business requirements, distilling them into actionable plans, crafting fit for purpose architecture designs and corresponding IT strategy & guidelines.
• You provide strategic advice for business processes and solutions and collaborate with business stakeholders to define and craft the requirements to integrate CRM processes into the Sales Cloud solution.
• You create user stories for requirements, write technical requirements, and continuously groom the existing backlog.
• You manage the product backlog and develop fitting solutions in an agile setup together with your product team of experienced solution architect, software engineers, and functional experts.

As the perfect candidate you will possess the following skills and experience:

• Master or PhD in Information Management, Computer Science, Business Informatics, or similar
• Solid experience define product roadmaps as a Product Owner in a large international company
• Strong experience working in Agile projects utilizing agile delivery processes and tool chain
• Experience with CRM systems is required – ideally you have experience in Salesforce Sales Cloud, however experience with other CRMs like SAP Sales Cloud or Dynamics 365 welcome
• Good understanding of system integration technologies and/or software development
• Fluency in English

Please note interviews would be conducted via video call (with final round on site), however the role is based 100% in Switzerland. Our client offers:

• Multicultural company where English is the main language
• Competitive salary
• The opportunity to work in a diverse and international environment with a strong team spirit and personal atmosphere
• Very stable company with great market reputation
• Opportunity for growth and development within the company
• Flexible working/part-time arrangements
• Comprehensive insurance and pension plans
• Day care for your children, gym, mindful rooms, subsidised canteen etc
• e-bikes available for use free of charge

Are you interested to work in an international environment in a market leading company with great growth prospects for the future? Then apply now! We look forward to receiving your full application.

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