French speaking Systems Administrator

Set up as a new job alert
  1. Permanent
  2. English, French
  3. Mid-Senior level
  4. Digital & Technology
  5. Fribourg
  6. Digital & Technology
  7. Systems Administrator, Network Administrator, Databases, Network, Patch Management, System Security, Scripting, ITIL
This vacancy has now expired
On behalf of our client, an international company specialising in components and sub-systems for the aerospace, defence and selected energy market, Swisslinx are currently looking for a Senior Systems Administrator to join a permanent job opportunity in the area of Fribourg.

Your responsibilities:
- Provide first class customer focused IT support to both VIP and standard business users across the site
- Monitor ServiceNow queue and assign Incidents/Service requests to relevant resources
- Review incidents that have breached SLA in Level 2 team and take appropriate action to address causes for breaches
- Install and configure software and hardware
- Technically support and coach apprentices with escalated incidents by performing technical assessments, troubleshoot incidents and isolate faults in accordance with Service Level Agreements for escalations and own workload
- Provides significant expertise in day to day consultation, training, instruction, complex trouble-shooting and problem-solving for computer users.
- Manage networks, servers and technology tools
- Set up accounts and workstations as well as upgrading systems with new releases and models
- Support Major Incident Management during high priority incidents and problem tickets which technical assistance
- Ensure that all tickets are well-documented and actionable with accurate notes
- Install, set up, update, troubleshoot and resolve issues on laptops, desktops, printers, smart devices (tablets and mobiles) and telephony equipment
- Support various applications across both legacy and current versions of Windows Operating system as well as VPN clients, Citrix and bespoke software residing on the local machines and servers
- Provide hands on support for local backup systems (change tapes, physical troubleshooting, restores and
monitoring) as well as logging actions
- Ensure security through access controls, backups and firewalls
- Identify and support process improvement across team
- Travel will be required across sites

Your background:
- Proven experience as a Systems Administrator, Network Administrator or similar role
- Experience of working in a large organization supporting 10,000+ user base across various locations
- Fluency in English & French
- Experience with databases, networks (LAN/WAN) and patch management
- Experience of supporting VIP users is essential
- Knowledge of system security (eg: Intrusion detection systems) and data backup/recovery
- Ability to create scripts in Python, Perl or other languages
- Experience of setting up and supporting smart devices such as MS Surface Pro and IPad/Mobiles
- ITIL V3 Awareness
- Participation in team on-call Rota where required
- Excellent customer service skills with
- Strong organizational, troubleshooting, analytical and problem solving skills
- Smart presentable with strong oral and written communication skills

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