Celebrating 20 years at Swisslinx: An interview with Director Jennifer Bego

Posting date: 28 February 2020
Swisslinx is celebrating its 20th birthday this year, and to celebrate, we’re speaking to some of the people who’ve helped make Swisslinx become the business it is today.

Jennifer Bego has been with Swisslinx since 2005, when she arrived in Switzerland after spending a year in Australia. While she never anticipated such a long and successful career in recruitment, she’s loved every step of it. Here’s her story:

“At university I never really imagined a career path for myself”


Like many in this industry, Jenny didn’t grow up dreaming of becoming a Recruiter. Rather, the career is one she fell into, and she’s not looked back in 14 years. During her schooling and uni days Jenny wasn’t sure what career pathway might interest her, although she had the fundamental skills that make up a good Recruiter: communication, confidence and social intelligence. After graduating she was eager to start earning, and when searching for jobs within her skill set and qualifications she kept coming across recruitment vacancies. With no reason not to, Jenny interviewed for her first role – and the rest is history. 

“Swisslinx is family – literally”


Many people say that their work is like a family, but Jenny really means it. Her then-UK-based father was recruited by Swisslinx whilst Jenny was travelling in Australia, and after her trip ended she returned to her new home of Zurich to join them. Her father suggested she consider a role at Swisslinx, and since then the company has had a hand to play in bringing her brother, his best friend and Jenny’s school friend to Zurich. She says the ripple effect of that first call from Swisslinx to her father has been amazing, changing the course of not only her life, but those of many people she knows.

“My reasons for joining weren’t strategic – I really just liked the Partners”


When Jenny first joined Swisslinx, she had no idea she’d had such an illustrious career with the business. With little thought to her future or any strategic reason for joining a company, Jenny says she simply liked the people she met at Swisslinx and wanted to work somewhere that seemed friendly and focused. Starting out as a researcher on the finance desk, Jenny soon saw herself drawn to the speed and style of the IT side of the business, where she’s been ever since. 

“In my 15 years I’ve experienced different roles all over the business”


Jenny’s time at Swisslinx has spanned research, consultant and management roles, before she moved into her current Director position in January 2018. She says it’s important for her to remain hands-on and play an active role in managing accounts, particularly as Swisslinx retains the number one position in numerous Preferred Supplier Lists (PSL). Managing a team of Consultants, Jenny has contributed significantly to the strategy and growth of Swisslinx with the creation of new service offerings such as RPO.

“15 years in any industry brings a lot of change”


Jenny says one of the most dramatic changes she’s seen during her time at Swisslinx has been the introduction of automated and system-driven recruitment delivery models. Relationship building will always be a crucial part of recruitment, but the addition of new technologies has allowed many processes to become more efficient and effective. This has meant well-written CVs have become more important than ever in the recruitment process, as Recruiters can no longer discuss certain attributes of a candidate directly with line managers.

In addition, Jenny has seen a growth in interest for flexible talent solutions such as RPO has stemmed from an increase in scale-ups and start-ups, as well as the candidate-driven market which requires more manpower to reach the top talent. Many roles end up being filled by the passive candidate market who can only be reached by active sourcing, which is in itself a hugely time-intensive task. This is an activity that is not a part of traditional HR responsibilities and is therefore typically outsourced to active sourcing specialists, such as Swisslinx, to run in tailor-made solutions such as project or long-term based RPO. 

“The people are what I love most about Swisslinx”


Swisslinx has become a family to Jenny over the years, and she says the way employees are treated is unique. “They truly care and make you feel valued as a person” says Jenny. “The trust and freedom they provide creates a natural and deeply rooted sense of loyalty which I am sure is shared by many here.” Jenny says Olivier and Caroline extend so much trust in their team members and are flexible, understanding and supportive. 

In addition, Jenny says she’s stayed with the company due to its ethics and ways of working. Swisslinx has a strong moral compass, says Jenny, and will not “make a deal at any cost”. 

“It’s been great to see the evolution of the company and the success we’ve had over the past 15 years”


Jenny says Swisslinx has become so well regarded in its market space and its expansion into new areas is testament to its ongoing growth and success. She’s particularly proud of the success the RPO model has already had and says the level of transparency Swisslinx works with fosters a high level of trust with both clients and relationships. 

“We’re seeing demand for RPOs and dedicated talent acquisition teams, and I’m excited about what’s coming in terms of the service lines we’re growing and offering,” she says. Start-ups and scale-ups are increasingly looking to Swisslinx to help fill their talent pipelines and build a database of candidates, which Jenny is keen to see develop into the future. 

“As long as I’m working in recruitment, I’m working at Swisslinx”


Loyal to Swisslinx and excited for the future, Jenny is looking forward to helping consultants on her team develop and grow with the company – just as she has. 

Interested in learning more about what it’s like to work at Swisslinx or do business with the company? View our blog to find out more, or click here to meet other members of the team

How has Covid-19 impacted Dubai?

Around the world, countries have been impacted by and responded to Covid-19 in different ways. While Switzerland chose to rely heavily on testing and offered support to businesses, the United Arab Emirates implemented a travel ban, cut interest rates and rolled out a stimulus package. As a travel hub with many expat and temporary workers, Dubai has been presented with unique challenges during the pandemic. Now as individuals and businesses start to recover and now look to the future, what can we expect for the city, and how might the economy recover? Travel plans have changed Dubai came to a standstill in April as the UAE government imposed some of the strictest lockdown measures in the world. Now, the emirate is opening the economy back up, and a significant part of this is travel. As one of the world’s most significant travel hubs, Dubai was heavily impacted by lockdown measures. It's a city reliant on tourism, hospitality and aviation, so the grounding of planes and imposition of strict travel restrictions have had a major effect on the economy. March’s complete halt of passenger flights has contributed to passenger travel through Dubai dropping by a fifth in the first quarter of 2020, though special repatriation flights still operated to ensure travellers and contract workers could return home. The transport and storage sector, which includes aviation, land, air and water transport, made up 18.5% of Dubai’s GDP in 2017 and was its most active economic driver in the first half of 2019, so such a significant halt could be detrimental to the wider economy. However, there is now good news for the aviation and hospitality sectors with the resumption of travel from to and from Dubai by July 7. Airports and national carriers are resuming large-scale operations whilst maintaining strict health and safety measures, which may help to accelerate the predicted economic recovery. We can therefore expect to see more opportunity for investment in the travel and tourism sector over the coming months. Staff consider their options While the UAE did roll out a stimulus package to help its economy in the midst of the pandemic, Dubai hasn’t seen the same level of support that other parts of the world has when it’s come to securing businesses. With no furlough scheme, some employers have been forced to reduce headcount and salaries to ensure survival during and after Covid-19. As the nation is made up largely of expats, many residents are making the decision to return home, and Oxford Economics estimates that the UAE could see 10% of residents leave its shores. However, with job losses and tanking economies an issue worldwide, those in stable industries may choose to stay on in Dubai rather than facing an uncertain future back home. Some nations in the GCC are actively looking to reduce expatriate worker numbers, with Kuwait and Oman looking to fill a higher percentage of key positions with national candidates. As international flights resume and restrictions ease, we anticipate there will be more employment opportunities within the UAE, particularly within the healthcare, distribution and logistics and technology industries. E-commerce is thriving throughout the pandemic, so specialist skillsets in this area will be highly sought after.  Oil and gas take a hit We know that the commodities market has taken a considerable hit in 2020, not just with Covid-19 but with the oil price wars as well. Supply has outweighed demand and we saw storage facilities reach maximum capacity, resulting in a record low oil price that created significant disruption throughout the global industry. However, the past two months have seen the market recover somewhat, and there are predictions that the second half of the year will see oil prices rise back to $50. As lockdowns continue to be lifted around the world and the mobilisation of people and supplies resumes, we hope this sector continues to strengthen and more job opportunities will emerge. Investment shows confidence There are clear signs of opportunity and optimism in the UAE already. One such sign of confidence is the Abu Dhabi National Oil Company announcing a $20.7 billion energy infrastructure deal with global investors, operators and sovereign wealth and investment funds. It’s one of the largest global energy infrastructure transactions and is positive news for the UAE’s gas market – and indeed, clients and jobseekers. 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As 22% of UAE employers say working from home has increased their business’ productivity, many organisations may introduce new remote and flexible working policies to allow employees to work from home on a permanent or part time basis. Unnecessary business travel will likely be reduced or eliminated entirely, with a focus on working – and hiring – locally. That’s not to say there won’t be opportunities for global workers to take up lucrative contracts in the UAE, however. For the right candidate, opportunities will remain. Established in 2007, Swisslinx’s Dubai office is focused on banking and finance, oil and gas, and technology. We have a multilingual team of sector experts who are committed to matching the right candidates with the right roles, providing ongoing support before, during and after the recruitment process. View our latest UAE jobs or contact us to talk about how we can help you.

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How have startups pivoted to respond to Covid-19?

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