Celebrating 20 years at Swisslinx: An interview with Director Colin Tivendale

Posting date: 06 March 2020
Swisslinx is celebrating its 20th birthday this year, and to celebrate, we’re speaking to some of the people who’ve helped make Swisslinx become the business it is today.

Colin Tivendale started his career working in journalism and event promotion before entering the recruitment industry in 2002, where he’s remained ever since. Working within the recruitment markets of Digital & Technology and Change & Consulting, he’s worked his way up to Director level at Swisslinx and is looking forward to seeing the company continue to grow into the future. Here’s his story:

“I worked in multi-lingual call centres before moving to recruitment”

After moving on from his work in call centres, Colin first gained an insight intro recruitment when he worked at S3 in London on one of their Swiss desks. As an English, French and German speaker, Colin was able to further develop his multi-lingual skills during these early days of his career, before deciding to venture into more of a business development role.

“I wanted to be based in Zurich at a company that placed a high value on the customer experience”

Colin had his sights set on a boutique company where he could make a meaningful impact and commit to a long-term career. Swisslinx fit the bill – he joined in 2002 to specialise in technology, finance and business support, and has since added executive search, program resourcing and consulting to his skillset. His journey has seen him touch on most sales topics, including business development, research and account management across technology, corporate functions, finance and executive search, spanning the regions of Zurich, Geneva, Dubai/Abu Dhabi and London.

“I manage a team of four in a space that is ripe for disruption”

Colin’s team’s focus is primarily developing the business lines of the future for Swisslinx, which he believes to be Consulting/Professional Services and Executive Search for CIO/CDO and CTO functions. These spaces are primed and ready for disruption and Colin says better service levels can be delivered to customers by providing more transparency, a shorter timeline from engagement to hire and a more direct and delivery-focused execution style. 

“There have been so many highlights since I joined the company”

Swisslinx has grown enormously during Colin’s tenure. When he joined the offering was mainly banking, and he’s proud of helping hedge this portfolio by introducing two large key accounts, one in reinsurance and one in industrial, garnering CHF 20-30 million per year spends. He’s also worked on the majority of the firm’s largest fee generating searches and placements.

“I never thought I’d enjoy management as much as I do”

Having seen the company grow from fewer than 10 people in one office to a 50 person company with offices around the globe, Colin says Swisslinx’s development has been significant – but there’s still a long way to go. He’s grateful to have who he believes are some of the most talented people in the local and international markets on his team and says their potential to grow and develop is unlimited.

“If I ever start feeling too comfortable in my chair, I ask for a new project”

Colin remains stimulated in his work thanks to the autonomy he is afforded at Swisslinx. He says he’s been given the freedom to develop business lines and add new elements to existing areas, which has resulted in the introduction of the Commodities and Natural Resources business and the recent focus on Consulting and Professional Services. The former was instrumental in Swisslinx moving away from being a generalist recruitment agency towards the highly specialised boutique model of today. Meanwhile, the Consulting and Professional Services offering provides customers with a sustainable and credible alternative to the established management and tech consulting firms.

“Good recruiters are at their best when they are the broker directly communicating with the client and candidate”

While Colin counts himself lucky to have started in recruitment in the early days of LinkedIn and new technology platforms, he maintains that the personal touch of a recruiter cannot be digitalised. As client needs continue to evolve at pace, Recruiters and Swisslinx as a business must be proactive to keep developing. 

“Here we are given enough freedom to innovate and create, coupled with just the right amount of support to succeed”

In addition to having the autonomy and ability to craft, design and implement business plans, Colin loves working alongside people who are passionate about what they do. From the partners who have been with Swisslinx since day one to the management team and new joiners, he believes the most important elements are in place to continue to exceed expectations. 

Interested in learning more about what it’s like to work at Swisslinx or do business with the company? View our blog to find out more, or click here to meet other members of the team

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